FAQ'S

Account

How do I reset my account password? +

How do I change my account information? +

Is there a boutique near me? +

Can I order by phone? +

Can I modify or change my order? +

Can I cancel my order? +

I can’t place an order? +

Do you restock sold out products? +

How do I know what size to choose? +

My promo code is not working, what do I do? +

My discount isn’t working, what do I do? +

What promotions are you running right now? +

What kinds of shipping options do you offer? +

How do I get free shipping? +

Do you ship outside of the contiguous United States? +

Do you ship to P.O. boxes? +

How do I track my order? +

How do I track my Ship to Boutique order? +

I think my package was lost or stolen, what do I do now? +

My package is missing an item, what do I do? +

What is your return policy? +

How do I return an item? +

What if I want to return an item I purchased with a gift card or e-gift card? +

Can I return my items to a boutique? +

How do I purchase a gift card? +

How do I check the balance of my gift card or e-gift card? +

What do I do if my PIN has 8 digits? +

Do you have any job openings at your boutique or corporate office? +

How do I unsubscribe from email? +

How do I unsubscribe from SMS? +