Shipping Information

Ship To Your Home Or Business. Free Shipping & Returns On All Orders

You Have Options…

CAN I EXPECT MY SHIPMENT TO BE DELAYED? Our fulfillment center is open and operating safely under CDC guidelines. We ask for your patience if you encounter temporary shipping delays. We have implemented additional safety measures to protect our teams that may result in a slower packing process.

Free Shipping & Returns on All Orders!

francesca's® offers free standard shipping and returns on all orders at no minimum (excluding taxes and shipping and handling)-no promotional code required. Free shipping is only available on orders shipped within the continental U.S. Upgrades to expedited shipping are available for an additional charge. Terms and conditions are subject to change without notice. Limited time offer.

Standard - $10.50 Free!

-Arrives within 3-5 business days.

Express - $24.99

-Arrives within 3 business days. Order by 11 a.m. CST for delivery within 3 business days. Orders placed after 11 a.m. CST will be processed on the following business day.

Overnight - $35.00

-Arrives next business day. Order by 11 a.m. CST for Overnight delivery. Orders placed after 11 a.m. CST will be processed on the following business day.

Order Online & Ship To Boutique. It's Easy And It's Free!

Here's How it Works

1. ORDER & SELECT SHIP TO BOUTIQUE

Select "ship to boutique" at checkout.

2. RECEIVE SHIPPING CONFIRMATION

Be on the lookout for a Shipping Confirmation email to let you know that the order is on its way to the boutique. Arrives in boutique within 5-10 business days.

3. GUEST EMAIL NOTIFICATION OR ORDER ARRIVAL NOTIFICATION

Our boutique will notify you when your order is ready for pickup! You'll have 21 days to pick it up.

Estimated Transit Times for FEDEX Standard (Ground) Shipments (*in business days)

Shipping Map for francescas

Please note: Orders placed after 11:00am on any business day will have one additional transit day. For guaranteed delivery, please select Express or Overnight shipping. We process all orders from our home office in Houston, TX.

Order and Shipping Confirmation

After placing an order, two emails will be sent if a valid email address is provided. The first email will confirm that your order was placed and will provide an order confirmation number, which can be referenced as needed. Once the order has shipped, a second email confirming shipment will be sent with tracking information.

Shipping Restrictions

francesca's® does not ship to the following destinations:

  • Alaska and Hawaii
  • International
  • U.S. Territories
  • P.O. Boxes or APOs
While we will do all that we can to ensure your shipment arrives on time, francesca's® cannot be held responsible for delays in delivery that are beyond our control, such as severe weather.